Gloucester Robinswood Hotel, BW Signature Collection

I do not usually stay in large hotels like this in England as I prefer B+Bs or small hotels of character. I was really impressed by the room, service and staff: who were really helpful. Everything worked and tea and coffee was welcome. Breakfast was good too.

The hotel was very good for a two day visit to Gloucester. The room was spacious, clean and the bed was very comfortable. We ate at the hotel for dinner and breakfast and enjoyed both meals. All of the staff were professional, friendly and helpful. The spa was nice but at the time we went it was rather busy as children had just finished school. The hotel is out of the centre of Gloucester near Robinswood Country Park. Stopping for a walk at the park before arriving at the hotel was lovely. The park has a nice café with free parking and the view from the hill top, standing by the beacon, is fabulous. The next day was spent in Gloucester. Parking in Gloucester at The Quays multi storey carpark was easy and a great spot from which to begin a walk around the city. The cathedral was amazing and the centre of the city was lively. The shopping centre at the quays is excellent for those who want to include some retail therapy. A first time visit to Gloucester and it was a great choice for a mini break.

Staff were exceptional. Joanna, Remy, Nellie, Erin and others whom I didn't catch their name s. Morning breakfast lady was very good and helpful. Evening meal service could have been better.

I have stayed here before and came back again this time because it is very clean, the staff are polite and friendly and the room was excellent and not noisy at night like some hotels. There is free parking (make sure you log in at reception). The bed was very comfortable and room facilities are brilliant. The breakfast was excellent and plenty to choose from whether English or continental. Dinner was beautifully cooked and presented. So as to provide a balance view, I would have preferred a greater choice of vegan food—not everyone likes spicy food and the choice was limited. Something plainer like a meat free burger (like a McDonalds McPlant would have been perfect). But I appreciate, not everyone wants a vegan meal.

Room ,bed and bathroom were big...which was great.Plenty of room to move and for luggage.Room was perfect temperature.Bed comfy.Good lighting.Full length mirror...tick Hotel is well maintained and very clean.Staff without exception are friendly and helpful Leisure complex is brilliant.Long opening hours.Was permitted to bring grandchildren (who I was visiting ) to use the pool which was brilliant and hugely appreciated. Breakfast was excellent Our stay was really good value for money The food price in the restaurant was a bit expensive but the staff were very accommodating to the meal needs of my grandchildren Enjoyed our stay so much so have rebooked to stay over Christmas